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Refund Policy

  /  Refund Policy

Refund Policy

We strongly believe in all our programs and helping you achieve your goals. But we also understand that due to unforeseen circumstances, students may need to cancel or reschedule a program that they have registered for. With that in mind we believe that we have established a fair policy regarding cancellations and refunds for the program(s) you have registered and paid for in full. We also highly recommend that you cancel or reschedule your program date as soon as possible in order to minimize your rescheduling fee and to help us minimize the number of unfilled slots in our programs so that we can continue to keep our programs affordable for our students.

If you have scheduled one of our programs and are unable to attend the program on your scheduled date, you may cancel or reschedule for a different date, subject to availability. You may cancel or reschedule at any time up to 24 hours before the day of your scheduled program. The date that you cancel or reschedule your program will determine the amount of your rescheduling fee and/or refund amount. However, no canceling is allowed beginning at 8:00 AM, Eastern Time in the United States, one day before your scheduled program date. No rescheduling is allowed the day of your scheduled program and any no shows or cancellations on the date of your scheduled program will result in complete forfeiture of any funds already paid.

  • If you cancel more than 40 calendar days before your scheduled Program, you may receive 90% refund or you will not be charged a fee when you reschedule. Any subsequent rescheduling you will be charged a $350 fee when you reschedule.
  • If you cancel between 40 and 14 calendar days before your scheduled start date, you will be charged a $250 fee when you reschedule. No refunds are offered if you cancel less than 40 days from your scheduled start date.
  • If you cancel between 14 calendar days and 24 hours before your scheduled program start date, you will be charged a $350 fee when you reschedule.
  • If you cancel less than 24 hours before your scheduled program start date you will forfeiture any funds already paid and will have to pay in full the course package price when rescheduling.
  • If you miss your program start date without canceling, you will forfeit any funds already paid and will have to pay in full the course package price when rescheduling.
Example: NycsPrep Programs Rescheduling Fees
Scheduled Program Date Cancel Date(s) Fees
October15 on or before September 4 No fee (or 90% refund)*
September 5 - October 1 $250
October 1 - October 14(before:8:00am) $350
October 14 after 8:00am No refunds or rescheduling

*You may only cancel or reschedule one time without being charged a rescheduling fee. Any subsequent rescheduling will result in a $350 fee when you reschedule.


Where are your courses conducted?

The courses are conducted at both Touro College of Medicine (230 West 125th Street, NY 10026) and at our NYCSPREP Center of USMLEs excellence (1970 Adam Clayton Powell Jr Blvd, NY 10026).

Where is the nearest airport?

JFK or LGA are located approximately 17 and 7 miles away respectively. Newark Airport in New Jersey is close as well.

How do I get to the venue?

There is ample public transportation. The A,B,C,D trains to West 125th Street Station. The 4,5,6 trains to East 125th street Station. Cabs into the city is a standard fixed fee.

Who is on your teaching faculty?

All our faculty members are practicing physicians. Our faculty is extremely experienced in teaching all the USMLE and we have helped AMGs, FMGs, DOs, old graduates and new graduates alike.

Can I change or cancel the date?

Please see the refund policy for further details.

Can I get a discount?

We believe our course fees are among the most affordable in the market, and have priced our products understanding how expensive preparing to become a physician can be. We do have affiliation with several schools, and some of these schools provide their students with discounts. You will have to approach your school to regarding this discount.

Any information about affordable lodging near your location?

Our students have recommended some affordable stay in NYC. Its just a suggestion, not a recommendation.

• Jazz on the Park (36 W 106th St, New York, NY 10025 | 212 932 1600 )
• Harlem YMCA ( 891 Amsterdam Ave, New York, NY 10025 | 212 932 2300 )
• Astor on the Park ( 65 Central Park West, New York, NY 10025 | 888 591 2799 )
• Royal Park Hotel (258 W 97th St, New York, NY 10025 | 212 665 7434 )


Do you offer a Live Step 1 prep course?

Yes we do have a highly successful, small groups based Step 1 Program. Because of our tremendous success in our other review courses, we have sought to bring the same innovative approach to Step 1 and are confident that, we will live up to the high expectations students have come to expect from NYCSPREP.

What is the pass rate and average step one score of your students?

Our highly skilled tutors work closely with students to help identify their strengths and weakness and tailor a study program that will help them achieve their true potential. We have worked with medical students as well as old graduate achieve their goal of not only passing but also excelling on Step 1. And although our current sample size is small, as we have only recently started our Step 1 program, our current pass rate is 100% and our students have earned an average performance of 232 on the exam.


What do you guys do differently?

While all CK review programs may help identify and teach you the highest yield concepts CK, we place an added an unique emphasis on teaching you how to apply your knowledge base. We integrate question analysis and teach you the art of breaking down clinical vignettes in order to arrive at the best answer choice. In helping students learn this difficult art form we are confident you will be able to achieve a score that most reflects your true knowledge base.

What is your pass rate and average score of your students?

We designed our program not only to help our students pass the exam but reach their true potential. Currently all our students have reported passing their exam and have averaged 238. We have had a strong mix of students from AMGs (Brown University, SUNY Downstate, Yale, Cornell, Temple to name a few), to US IMGs and FMGs who have taken our programs. We have helped many medical students and old graduates alike as different stages of preparation in reaching their goal and are confident we can tailor our program to fit your individual needs.

Do you offer a Live Step 2CK course?

Our CK program runs 6 weeks and is offered throughout the year. You can start on any Monday during the year and your course will finish when the material repeats itself. We have designed it this way to accommodate students with varying schedules and commitments.

Is the course offered outside of NYC?

While our Live course is currently only held at our Manhattan based center, we do have remote online access available for students who would like to attend the course from other locations. We currently use and and their gototraining platform to deliver our class remotely.

Is this course all I need to prepare for CK?

Although we have designed our program to maximize your success and ability to achieve your desired goals we do recommend that our students plan for an additional 2-4 weeks after their course ends for additional individual study. We depart you with the necessary knowledge base and test taking skills upon completion of the course but want you to hone these skills with intensive individual prep for the final leg of you CK preparation.


Which package should I choose?

We highly recommend our Premium Package (our most popular package) because it is the most comprehensive package and provides you with additional time to prepare for the exam. But we do understand that because of time restraints and cost not everyone is able to be so sign up for our Premium Package. For those looking for a more cost-efficient program, as well for those who are unable to stay in New York for an additional length of time, we would recommend our Standard Package. And for those who are already well prepared and confident in their approach and are only seeking to assess their overall readiness then our 12 Case Mock Exam Package might be the most appropriate for you.

How long do I need AFTER the course?

Although we have had students take the exam within the week after the course, it usually takes about 2-3 weeks after the course to prepare for the exam. Remember that the new format demands more precise history taking, physical exam and a well written Patient Notes, & practice makes perfect.

How much preparation do I have to do, BEFORE taking your course?

You do not have to prepare for the CS before coming to the course. We suggest that you come with an open mind, and a willingness to learn. It usually takes about 2 to 3 weeks of intense prep to be ready for the test. You might want to brush up on your typing skills.

What is your passing rate?

We have taught over 5500 students since we started in 2009, and we have a 97 % pass rate overall and a 99% plus pass rate for US IMGs and AMG.

What is your Comprehensive Performance Report (CPR)?

Our CPR is a detailed report, outlining your performances in all the components of the CS test – CIS, ICE and SEP. We are conducting ongoing statistical studies to predict how our CPR will reflect your performances in the real CS Test.

Who are your Standardized Patients?

Our Standardized Patients or SPs are an integral part of our success. They have all been part of our Program since our inception. They are professionally trained to provide an evaluation of your performance, and have experience working in several medical schools.

Do you have this course in other States?

We have been doing this course in New York for the 10 plus years. We also have courses in Puerto Rico and Dominican Republic and looking to expand our course offering both domestically and internationally. Please call to inquire about other upcoming dates and locations.

Clinical Rotations

Where are your clinical sites?

We have partnered with teaching based hospitals across the greater NYC area as well as in New Jersey. All our clinical sites are ACGME and or AOA accredited.

Do I need to have my step scores in order to rotate?

No. You can do clinical rotations prior to completing your USMLE exas as long as you are a current medical student or former graduate.

When do you offer your rotations?

Our rotations are offered throughout the year and will generally begin the the first Monday of every calendar month. Our rotations vary between 4-6 weeks in duration, but we can also accommodate longer duration rotations on a case-by-case basis.

When do I need to register by?

ASAP. The sooner you register the more likely we will be able to secure you a start date and spot in the clinical rotation of your choice. Although we require that you submit your required documents and have paid for your spot a minimum of 3 weeks prior to your rotation start date, we strongly recommend you do it much more in advance, Ideally 2-3 months before.

Are your rotations hands on?

Yes. We only offer Clinical clerkships and Externships, and do not offer observerships. We have selected our partner sites carefully in order to ensure all our medical students and visiting physicians receive an exceptional overall clinical experience.

What documents do I need to register?

Documents required to do clinical rotations are pretty standard across the United States. Please contact us for further details and we will be able to provide you with further details and required forms.

What kind of VISA do I need?

No special VISA is required; you can do your rotation on a Visitor VISA. Although we do not provide VISA processing services, we will gladly work with you to help facilitate your safe and successful arrival to the United States.

Clinical Rotation Refund Policy

NYCSPREP should receive a written or verbal notice of a student’s intention to terminate their enrollment one (1) month prior to clinical rotation start date. A refund of all money paid by the student minus an administrative fee of $350 will be provided within ten (10) days of termination date. We, NYCSPREP, reserve the right to cancel any rotation two (2) weeks prior to your start date.

Residency Preparation

What services do you offer?

We currently offer Mock interviews, Personal Statement and Resume editing services.

Do I really need professional services for residency prep?

We bring a wealth of experience and work to set you up to impress the selection committees with your application and on interview day. It is of the highest important to make the most of each interview and we make sure you do exactly that in order to help you gain a competitive advantage over others candidates come rank time.

We moved to new location: 2116 Adam Clayton Powell Jr Blvd, 3rd Floor, NY, 10026

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